At Chalfont Dentist, we understand that there may be times when you need to cancel or reschedule your dental appointment. We strive to provide quality dental care to all our patients, and we appreciate your cooperation in helping us maintain our schedule. To ensure fairness to all patients, we have established the following cancellation policy:
- Cancellation Notice: We require at least 48 hours’ notice for any cancellation or rescheduling of appointments. This allows us enough time to offer the appointment slot to another patient who may be waiting.
- Late Cancellation: If you cancel or reschedule your appointment with less than 24 hours’ notice, we reserve the right to charge a late cancellation fee. This fee will be based on the length of the appointment and will be communicated to you at the time of cancellation.
- No Show: If you fail to show up for your appointment without providing any notice, we reserve the right to charge a no-show fee. This fee will be based on the length of the appointment and will be communicated to you at the time of rescheduling.
- Exceptions: We understand that emergencies and unforeseen circumstances may arise, and we will make reasonable exceptions on a case-by-case basis.
We value our patients’ time and resources, and we strive to ensure that our dental practice runs smoothly and efficiently. By adhering to our cancellation policy, we can accommodate the needs of all our patients and provide quality dental care to everyone.
If you have any questions or concerns regarding our cancellation policy, please do not hesitate to contact us. Thank you for your understanding and cooperation.