At Chalfont Dentist, we are committed to protecting your privacy and personal information. This privacy policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the Information Commissioners Office (ICO).
Collection of Personal Information We collect personal information from you when you provide it to us, such as when you make an appointment, fill out a patient form, or communicate with us. This may include your name, address, phone number, email address, date of birth, health history, and insurance information.
Use of Personal Information
We use your personal information for the purpose of providing dental care and treatment, such as scheduling appointments, maintaining your dental records, and communicating with you about your treatment. We may also use your personal information for administrative purposes, such as billing and insurance claims.
Disclosure of Personal Information
We may disclose your personal information to third parties for the purpose of providing dental care and treatment, such as to dental specialists, laboratories, and insurance providers. We may also disclose your personal information as required by law. We will only disclose your information on a need-to-know basis and will limit any information that we share to the minimum necessary.
Protection of Personal Information
We store your personal information securely on our practice computer system and in a manual filing system. Your information cannot be accessed by those who do not work at the practice; only those working at the practice have access to your information. They understand their legal responsibility to maintain confidentiality and follow practice procedures to ensure this.
We take precautions to ensure security of the practice premises, the practice filing systems and computers. We use high-quality specialist dental software to record and use your personal information safely and effectively. Our computer system has a secure audit trail and we back-up information routinely. We keep your records for 10 years after the date of your last visit to the Practice or until you reach the age of 25 years, whichever is the longer.
Your Rights
You have the right to access and request a copy of your personal information that we have collected and maintained. You also have the right to request that we correct any inaccuracies in your personal information. If you have any questions or concerns about your personal information, please contact us at Chalfont Dentist on 01753 888000 or [email protected]
If you do not agree
If you do not wish us to use your personal information as described, you should discuss the matter with your dentist. If you object to the way that we collect and use your information, we may not be able to continue to provide your dental care.
If you have any concerns about how we use your information and you do not feel able to discuss it with your dentist or anyone at the practice, you should contact The Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or call 0303 123 1113
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GDPR and Your Data
If you would like us to delete your personal information, or you would like to receive a copy of the information we hold about you, please email us at: [email protected]
Changes to Privacy Policy
We reserve the right to modify or update this privacy policy at any time without prior notice. We encourage you to review this privacy policy periodically for any changes.
By using our dental services, you agree to the terms of this privacy policy. If you do not agree with this policy, please do not use our services.